{"generatedAt":"2026-11-13T07:40:22.206Z","overall":"degraded","providers":[{"id":"lloyds","displayName":"Lloyds Bank","components":[],"activeIncidents":[],"recentIncidents":[],"sourceUrl":"https://www.lloydsbank.com/service-status.html","checkedAt":"2026-11-13T07:40:27.034Z","via":"crowd","indicator":"operational","summary":"No unusual user reports","ok":true},{"id":"halifax","displayName":"Halifax","components":[],"activeIncidents":[],"recentIncidents":[],"sourceUrl":"https://www.halifax.co.uk/service-status.html","checkedAt":"2026-11-13T07:40:27.034Z","via":"crowd","indicator":"operational","summary":"No unusual user reports","ok":true},{"id":"bank-of-scotland","displayName":"Bank of Scotland","components":[],"activeIncidents":[],"recentIncidents":[],"sourceUrl":"https://www.bankofscotland.co.uk/service-status.html","checkedAt":"2026-11-13T07:40:27.034Z","via":"crowd","indicator":"operational","summary":"No unusual user reports","ok":true},{"id":"barclays","displayName":"Barclays","sourceUrl":"https://status.uk.barclays/","checkedAt":"2026-11-13T07:40:27.034Z","via":"statuspage","indicator":"operational","summary":"All services working normally","components":[],"activeIncidents":[],"recentIncidents":[],"ok":true},{"id":"hsbc-uk","displayName":"HSBC UK","sourceUrl":"https://www.hsbc.co.uk/service-status/","checkedAt":"2026-11-13T07:40:27.034Z","via":"statuspage","indicator":"operational","summary":"All services working normally","components":[],"activeIncidents":[],"recentIncidents":[],"ok":true},{"id":"first-direct","displayName":"first direct","sourceUrl":"https://www.firstdirect.com/help/service-updates/","checkedAt":"2026-11-13T07:40:27.034Z","via":"statuspage","indicator":"operational","summary":"All services working normally","components":[],"activeIncidents":[],"recentIncidents":[],"ok":true},{"id":"natwest","displayName":"NatWest","sourceUrl":"https://www.natwest.com/service-status.html","checkedAt":"2026-11-13T07:40:28.069Z","via":"statuspage","indicator":"operational","summary":"All services working normally","components":[],"activeIncidents":[],"recentIncidents":[],"ok":true},{"id":"rbs","displayName":"Royal Bank of Scotland","sourceUrl":"https://www.rbs.co.uk/service-status.html","checkedAt":"2026-11-13T07:40:28.102Z","via":"statuspage","indicator":"operational","summary":"All services working normally","components":[],"activeIncidents":[],"recentIncidents":[],"ok":true},{"id":"santander-uk","displayName":"Santander UK","sourceUrl":"https://www.santander.co.uk/personal/support/customer-support/service-status","checkedAt":"2026-11-13T07:40:28.264Z","via":"statuspage","indicator":"operational","summary":"All services working normally","components":[],"activeIncidents":[],"recentIncidents":[],"ok":true},{"id":"nationwide","displayName":"Nationwide","indicator":"operational","summary":"Our services are working normally","components":[],"activeIncidents":[],"recentIncidents":[],"sourceUrl":"https://www.nationwide.co.uk/ways-to-bank/service-status","checkedAt":"2026-11-13T07:40:28.455Z","ok":true,"via":"statuspage"},{"id":"tsb","displayName":"TSB","sourceUrl":"https://www.tsb.co.uk/help-and-support/service-message.html","checkedAt":"2026-11-13T07:40:28.526Z","via":"statuspage","indicator":"operational","summary":"All services working normally","components":[],"activeIncidents":[],"recentIncidents":[],"ok":true},{"id":"monzo","displayName":"Monzo","indicator":"operational","summary":"All Systems Operational","components":[],"activeIncidents":[],"sourceUrl":"https://status.monzo.com","checkedAt":"2026-11-13T07:40:28.592Z","ok":true,"via":"statuspage"},{"id":"starling","displayName":"Starling Bank","indicator":"operational","summary":"All Systems Operational","components":[],"activeIncidents":[],"sourceUrl":"https://starlingbank.statuspage.io","checkedAt":"2026-11-13T07:40:28.811Z","ok":true,"via":"statuspage"},{"id":"revolut","displayName":"Revolut","components":[],"activeIncidents":[],"recentIncidents":[],"sourceUrl":"https://www.revolut.com","checkedAt":"2026-11-13T07:40:28.792Z","via":"crowd","indicator":"operational","summary":"No unusual user reports","ok":true},{"id":"chase-uk","displayName":"Chase UK","indicator":"operational","summary":"All Systems Operational","components":[],"activeIncidents":[],"sourceUrl":"https://chaseuk.statuspage.io","checkedAt":"2026-11-13T07:40:28.931Z","ok":true,"via":"statuspage"},{"id":"metro-bank","displayName":"Metro Bank","sourceUrl":"https://www.metrobankonline.co.uk/service-status/","checkedAt":"2026-11-13T07:40:28.811Z","via":"statuspage","indicator":"operational","summary":"All services working normally","components":[],"activeIncidents":[],"recentIncidents":[],"ok":true},{"id":"co-operative-bank","displayName":"The Co-operative Bank","sourceUrl":"https://www.co-operativebank.co.uk/help-and-support/service-status/","checkedAt":"2026-11-13T07:40:28.846Z","via":"statuspage","indicator":"operational","summary":"All services working normally","components":[],"activeIncidents":[],"recentIncidents":[],"ok":true},{"id":"virgin-money","displayName":"Virgin Money","components":[],"activeIncidents":[],"recentIncidents":[],"sourceUrl":"https://uk.virginmoney.com","checkedAt":"2026-11-13T07:40:28.931Z","via":"crowd","indicator":"operational","summary":"No unusual user reports","ok":true},{"id":"applepay","displayName":"Apple Pay","indicator":"operational","summary":"All systems operational","components":[],"activeIncidents":[],"recentIncidents":[],"sourceUrl":"https://www.apple.com/support/systemstatus/","checkedAt":"2026-11-13T07:40:29.052Z","ok":true,"via":"statuspage"},{"id":"google-pay","displayName":"Google Pay","components":[],"activeIncidents":[],"recentIncidents":[],"sourceUrl":"https://pay.google.com","checkedAt":"2026-11-13T07:40:29.058Z","via":"crowd","indicator":"operational","summary":"No unusual user reports","ok":true},{"id":"visa","displayName":"Visa","components":[],"activeIncidents":[],"recentIncidents":[],"sourceUrl":"https://www.visa.co.uk","checkedAt":"2026-11-13T07:40:29.222Z","via":"crowd","indicator":"operational","summary":"No unusual user reports","ok":true},{"id":"mastercard","displayName":"Mastercard","components":[],"activeIncidents":[],"recentIncidents":[],"sourceUrl":"https://www.mastercard.co.uk","checkedAt":"2026-11-13T07:40:29.249Z","via":"crowd","indicator":"operational","summary":"No unusual user reports","ok":true},{"id":"american-express","displayName":"American Express","components":[],"activeIncidents":[],"recentIncidents":[],"sourceUrl":"https://www.americanexpress.com/en-gb/","checkedAt":"2026-11-13T07:40:29.345Z","via":"crowd","indicator":"operational","summary":"No unusual user reports","ok":true},{"id":"klarna","displayName":"Klarna","indicator":"degraded","summary":"Partially Degraded Service","components":[{"name":"Europe","indicator":"degraded","group":"Sign-in"},{"name":"North America","indicator":"degraded","group":"Sign-in"},{"name":"Asia Pacific","indicator":"degraded","group":"Sign-in"}],"activeIncidents":[{"id":"gskr1mgdwcx0","name":"Email sign-in degradation","status":"investigating","lastUpdate":"We are currently experiencing issues with email verification codes for Microsoft email addresses, including Outlook, Hotmail and Live, when signing in to the Klarna App. Microsoft is working to restore the service as soon as possible. Thank you for your patience.","postedAt":"2026-11-12T23:28:57.983+01:00","postedAtIsLatestUpdate":true,"url":"https://stspg.io/6l2m1cmq70fv","area":"Identity & Verify"}],"sourceUrl":"https://status.klarna.com","checkedAt":"2026-11-13T07:40:29.523Z","ok":true,"via":"statuspage"},{"id":"curve","displayName":"Curve","indicator":"operational","summary":"All Systems Operational","components":[],"activeIncidents":[],"sourceUrl":"https://status.curve.com","checkedAt":"2026-11-13T07:40:29.548Z","ok":true,"via":"statuspage"},{"id":"tide","displayName":"Tide","indicator":"operational","summary":"All Systems Operational","components":[],"activeIncidents":[],"sourceUrl":"https://status.tide.co","checkedAt":"2026-11-13T07:40:29.691Z","ok":true,"via":"statuspage"},{"id":"kroo","displayName":"Kroo","indicator":"operational","summary":"All Systems Operational","components":[],"activeIncidents":[{"id":"01M5Z8QFRX8MGYKRX8XJDCSHVX","name":"Issue with in-app chat","status":"investigating","lastUpdate":"Kroo is aware of a technical issue that may prevent some customers using Android devices from creating new in-app chats or accessing existing conversations. If you receive an error message or experience difficulty using these features or any others in the app, please visit the G…","postedAt":"2026-10-29T21:20:04Z","postedAtIsLatestUpdate":true,"url":"https://status.kroo.com","area":"SMS & Messaging"}],"sourceUrl":"https://status.kroo.com","checkedAt":"2026-11-13T07:40:29.840Z","ok":true,"via":"statuspage"}],"checkedAt":"2026-11-13T08:15:22.351Z","aiSummary":"Klarna email sign-in and Kroo in-app chat are experiencing issues."}