Is first direct down?
OperationalNo. first direct's own status page reports all systems operational.
first direct says: "All services working normally"
Users are reporting problems with first direct that its own status page does not show. See the reports.
Problems reported by users
Last 24 hoursNo reports in the last hour.
Is first direct not working for you? Tell us what is wrong:
Reports come from visitors to this page and are not confirmed by first direct. We count one report per visitor every 30 minutes and keep no record of who sent it. How user reports work
Last 90 days
Each bar is one day; hover for the dateRecent incidents
No recent incidents recorded for first direct.
first direct status: common questions
Is first direct down right now?
No. first direct's own status page reports all systems operational. Last checked 13 Nov 2026, 07:40 UTC.
How do I check first direct's status?
This page reads first direct's official status page at firstdirect.com every five minutes and shows what it says, alongside problem reports from users. You can also open the official page directly.
Why is first direct not working for me if the status looks fine?
A status page is updated by the provider and can lag behind a real fault, and some faults affect only one region, network or device. Look at the user reports on this page: if other people are reporting the same problem, it is probably not at your end. If nobody else is, restart the app or device and try another connection.
How do I report a problem with first direct?
Press the button under "Problems reported by users" that best describes what is wrong. It takes one tap, needs no account, and adds one report to the chart. Reports are counted once per visitor every 30 minutes.
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