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Is Scaleway down?

Degraded

Yes, partly. Scaleway's own status page reports degraded performance, affecting 8 components.

Scaleway says: "Partially Degraded Service"

Source: status.scaleway.comLast checked

Problems reported by users

Last 24 hours

No reports in the last hour.

24 hours agoNow

Is Scaleway not working for you? Tell us what is wrong:

Reports come from visitors to this page and are not confirmed by Scaleway. We count one report per visitor every 30 minutes and keep no record of who sent it. How user reports work

Affected components

Grouped as on Scaleway's status page; tap a group to open
Elements - Products3 degraded1 maintenance
  • Elastic MetalDegraded
  • Transactional EmailDegraded
  • VPCDegraded
  • Kubernetes KapsuleMaintenance
Miscellaneous1 degraded
  • ExcellenceDegraded
Dedibox - Products2 maintenance
  • DedirackMaintenance
  • HostingMaintenance
Dedibox - Datacenters1 maintenance
  • DC1Maintenance

Current incidents

From the provider, latest first
20:39 UTC

[Transactional Email] - world - Delayed email delivery to Microsoft domains (Outlook/Hotmail)

Identified · 12 Nov 2026, 20:39 UTC

Start: 2026-11-12 ~18:45 UTC (19:45 CET) Impact: Some emails can take up 1 hour to be delivered. Cause: External. Microsoft 365 / Exchange Online outage Mitigation: Continuous monitoring of MX timeouts

Read the full update
16:45 UTC

[Network] [DC3]- Room S45 rack D14 - Public switch reboot

Identified · 12 Nov 2026, 16:45 UTC

The affected network switch will be replaced tomorrow, Friday, November 13, 2026, starting at 10:00 a.m. CET, following several recent incidents We will provide further updates once the replacement is completed.

Read the full update
16:55 UTC

[ElasticMetal] - [world] - The private_network option is not working as expected in the Terraform provider.

Investigating · 10 Nov 2026, 16:55 UTC

A breaking change to the Private Network option was introduced on 2026-11-04T09:53:40Z. Previously, there was a single Private Network option. This has now been replaced with a separate option for each bandwidth. Consequently, existing offers have been updated to reference the c…

Read the full update
11:20 UTC

[VPC] - [FR-PAR-1] Metadata API through VPC is experiencing slow response time

Monitoring · 03 Nov 2026, 11:20 UTC

The situation should now be back to normal.

Read the full update
16:55 UTC

P2 - [WEBHOSTING] - PHP Emergency maintenance

Identified · 26 Oct 2026, 16:55 UTC

[Update] Security Maintenance – Web Hosting Services Classic Shared Hosting / Mutu (Back online): Patched PHP versions (5.6, 7.0, 7.1, 7.2 and 7.3) have been fully deployed across all Classic shared hosting environments, and maintenance mode has been lifted. Websites are back on…

Read the full update

Last 90 days

Each bar is one day; hover for the date
90 days agoToday

Recent incidents

[Transactional Email] - world - Delayed email delivery to Microsoft domains (Outlook/Hotmail)

identified · 12 Nov 2026, 20:39 UTC

Start: 2026-11-12 ~18:45 UTC (19:45 CET) Impact: Some emails can take up 1 hour to be delivered. Cause: External. Microsoft 365 / Exchange Online outage Mitigation: Continuous monitoring of MX timeouts

Details

[Network] [DC3]- Room S45 rack D14 - Public switch reboot

identified · 12 Nov 2026, 16:45 UTC

The affected network switch will be replaced tomorrow, Friday, November 13, 2026, starting at 10:00 a.m. CET, following several recent incidents We will provide further updates once the replacement is completed.

Details

[ElasticMetal] - [world] - The private_network option is not working as expected in the Terraform provider.

investigating · 10 Nov 2026, 16:55 UTC

A breaking change to the Private Network option was introduced on 2026-11-04T09:53:40Z. Previously, there was a single Private Network option. This has now been replaced with a separate option for each bandwidth. Consequently, existing offers have been updated to reference the c…

Details

[VPC] - [FR-PAR-1] Metadata API through VPC is experiencing slow response time

monitoring · 03 Nov 2026, 11:20 UTC

The situation should now be back to normal.

Details

P2 - [WEBHOSTING] - PHP Emergency maintenance

identified · 26 Oct 2026, 16:55 UTC

[Update] Security Maintenance – Web Hosting Services Classic Shared Hosting / Mutu (Back online): Patched PHP versions (5.6, 7.0, 7.1, 7.2 and 7.3) have been fully deployed across all Classic shared hosting environments, and maintenance mode has been lifted. Websites are back on…

Details

[Support] Call Handling Delays

identified · 26 Oct 2026, 08:56 UTC

Due to a high volume of requests, it may be difficult to reach our teams by phone. If needed, we invite you to contact us directly by submitting a ticket so that your request can be processed as quickly as possible. Thank you for your understanding. En raison d’un nombre élevé d…

Details

[Support] Delays in ticket processing

identified · 26 Oct 2026, 08:55 UTC

En raison d’un volume exceptionnellement élevé de demandes, le traitement des tickets en cours peut prendre plus de temps que d’habitude. Nos équipes sont pleinement mobilisées afin de rétablir la situation et de traiter les demandes dans les meilleurs délais. Nous vous remercio…

Details

Scaleway status: common questions

Is Scaleway down right now?

Yes, partly. Scaleway's own status page reports degraded performance, affecting 8 components. Last checked 13 Nov 2026, 08:06 UTC.

How do I check Scaleway's status?

This page reads Scaleway's official status page at status.scaleway.com every five minutes and shows what it says, alongside problem reports from users. You can also open the official page directly.

Why is Scaleway not working for me if the status looks fine?

A status page is updated by the provider and can lag behind a real fault, and some faults affect only one region, network or device. Look at the user reports on this page: if other people are reporting the same problem, it is probably not at your end. If nobody else is, restart the app or device and try another connection.

How do I report a problem with Scaleway?

Press the button under "Problems reported by users" that best describes what is wrong. It takes one tap, needs no account, and adds one report to the chart. Reports are counted once per visitor every 30 minutes.

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