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Is Universal Credit down?

Operational

Probably not. Users are not reporting unusual problems and our own check can reach it. Universal Credit publishes no status feed we can read, so this comes from user reports and our own check, not from Universal Credit.

Source: user reports and our own checkLast checked

Problems reported by users

Last 24 hours

No reports in the last hour.

24 hours agoNow

Is Universal Credit not working for you? Tell us what is wrong:

Reports come from visitors to this page and are not confirmed by Universal Credit. We count one report per visitor every 30 minutes and keep no record of who sent it. How user reports work

Last 90 days

Each bar is one day; hover for the date
90 days agoToday

Recent incidents

No recent incidents recorded for Universal Credit.

Universal Credit status: common questions

Is Universal Credit down right now?

Probably not. Users are not reporting unusual problems and our own check can reach it. Universal Credit publishes no status feed we can read, so this comes from user reports and our own check, not from Universal Credit. Last checked 13 Nov 2026, 07:15 UTC.

How do I check Universal Credit's status?

Universal Credit publishes no status feed that can be read automatically. This page checks every five minutes that Universal Credit responds, and counts the problem reports sent by its users over the last 24 hours.

Why is Universal Credit not working for me if the status looks fine?

A status page is updated by the provider and can lag behind a real fault, and some faults affect only one region, network or device. Look at the user reports on this page: if other people are reporting the same problem, it is probably not at your end. If nobody else is, restart the app or device and try another connection.

How do I report a problem with Universal Credit?

Press the button under "Problems reported by users" that best describes what is wrong. It takes one tap, needs no account, and adds one report to the chart. Reports are counted once per visitor every 30 minutes.

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