Users are reporting problems with Chargebee that its own status page does not show. See the reports.
Problems reported by users
Last 24 hours
No reports in the last hour.
24 hours agoNow
Is Chargebee not working for you? Tell us what is wrong:
Reports come from visitors to this page and are not confirmed by Chargebee. We count one report per visitor every 30 minutes and keep no record of who sent it. How user reports work
Affected components
Grouped as on Chargebee's status page; tap a group to open
Email & SMTP Services1 degraded
Microsoft 365Degraded
Current incident
From the provider, latest first
07:32 UTC
Microsoft 365 Service Degradation
Monitoring · 13 Nov 2026, 07:32 UTC
Due to an ongoing Microsoft 365 service outage, merchants using custom SMTP with Microsoft 365 may experience delayed or failed email notifications. We are monitoring the situation and will automatically retry any pending notifications once the service is restored. More info: ht…
Due to an ongoing Microsoft 365 service outage, merchants using custom SMTP with Microsoft 365 may experience delayed or failed email notifications. We are monitoring the situation and will automatically retry any pending notifications once the service is restored. More info: ht…
Yes, partly. Chargebee's own status page reports degraded performance, affecting 1 component. Last checked 13 Nov 2026, 07:42 UTC.
How do I check Chargebee's status?
This page reads Chargebee's official status page at status.chargebee.com every five minutes and shows what it says, alongside problem reports from users. You can also open the official page directly.
Why is Chargebee not working for me if the status looks fine?
A status page is updated by the provider and can lag behind a real fault, and some faults affect only one region, network or device. Look at the user reports on this page: if other people are reporting the same problem, it is probably not at your end. If nobody else is, restart the app or device and try another connection.
How do I report a problem with Chargebee?
Press the button under "Problems reported by users" that best describes what is wrong. It takes one tap, needs no account, and adds one report to the chart. Reports are counted once per visitor every 30 minutes.