Agora is reporting degraded
Degraded
【China,Southeast Asia】Real-Time Communication The login delay for some users has increased
Last checked 23 Jul 2026, 02:00 UTC
Recent incidents
【Global】Real-Time Communication A small number of users are experiencing a black screen issue
resolved · 22 Jun 58120, 14:00 UTC
Posted Feb 24, 2026 - 01:04 PM UTC Summarize We have identified that a limited number of users experienced a black screen phenomenon. We have addressed the issue, and services have now been restored. The impact occurred from 11:20 to 12:57 (UTC) on February 24, 2026.
Details →【Global】Real-Time Communication The login success rate for some users has decreased
resolved · 25 Oct 58054, 08:00 UTC
Posted Jan 31, 2026 - 01:30 PM UTC Resolved We have found that some users of the Real-Time Communication service encountered login failures, and the issue has now been resolved.
Details →【China,Southeast Asia】Real-Time Communication The login delay for some users has increased
identified · 06 Jun 57566, 11:20 UTC
Posted Aug 6, 2025 - 02:25 AM UTC Investigating We have observed that The login delay for some users has increased for Real-Time Communication in China,Southeast Asia, and we are currently investigating. Posted Aug 6, 2025 - 02:30 AM UTC Identified We have identified the cause o…
Details →【Global】Cloud Recording The data statistical anomaly has caused an incorrect display of the cloud recording service status, with no actual impact on customer experience
resolved · 24 Dec 57413, 22:00 UTC
Posted Jun 12, 2025 - 12:26 PM UTC Summarize From 11:01 to 11:57 (UTC) on June 11, 2025, an anomaly in data statistics caused an incorrect display of the cloud recording service status, with no actual impact on user experience. This issue has been resolved.
Details →【Global】Real-Time Communication Abnormal statistics of login success rate data affect the display of the 'SD-RTN™ Join Experience Indicator' status, with no actual impact on customer experience
resolved · 20 Dec 57377, 03:20 UTC
Posted May 29, 2025 - 08:01 AM UTC Identified We have identified the cause of the issue and are currently working on a fix. Posted May 29, 2025 - 08:21 AM UTC Resolved This incident has been resolved. Posted May 29, 2025 - 08:30 AM UTC Summarize Starting from 2025-05-29 02:56:00…
Details →