Is Mastercard down?
OperationalProbably not. Users are not reporting unusual problems and our own check can reach it. Mastercard publishes no status feed we can read, so this comes from user reports and our own check, not from Mastercard.
Problems reported by users
Last 24 hoursNo reports in the last hour.
Is Mastercard not working for you? Tell us what is wrong:
Reports come from visitors to this page and are not confirmed by Mastercard. We count one report per visitor every 30 minutes and keep no record of who sent it. How user reports work
Last 90 days
Each bar is one day; hover for the dateRecent incidents
No recent incidents recorded for Mastercard.
Mastercard status: common questions
Is Mastercard down right now?
Probably not. Users are not reporting unusual problems and our own check can reach it. Mastercard publishes no status feed we can read, so this comes from user reports and our own check, not from Mastercard. Last checked 13 Nov 2026, 07:40 UTC.
How do I check Mastercard's status?
Mastercard publishes no status feed that can be read automatically. This page checks every five minutes that Mastercard responds, and counts the problem reports sent by its users over the last 24 hours.
Why is Mastercard not working for me if the status looks fine?
A status page is updated by the provider and can lag behind a real fault, and some faults affect only one region, network or device. Look at the user reports on this page: if other people are reporting the same problem, it is probably not at your end. If nobody else is, restart the app or device and try another connection.
How do I report a problem with Mastercard?
Press the button under "Problems reported by users" that best describes what is wrong. It takes one tap, needs no account, and adds one report to the chart. Reports are counted once per visitor every 30 minutes.
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