Cloud Services - Degraded Performance
Investigating · 13 Nov 2026, 07:47 UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Read the full updateIs Sage down?
Partial outageYes, partly. Sage's own status page reports a partial outage, affecting 2 components.
Sage says: "Minor Service Outage"
Users are reporting problems with Sage that its own status page does not show. See the reports.
Problems reported by users
Last 24 hoursNo reports in the last hour.
24 hours agoNow
Is Sage not working for you? Tell us what is wrong:
Reports come from visitors to this page and are not confirmed by Sage. We count one report per visitor every 30 minutes and keep no record of who sent it. How user reports work
Affected components
Grouped as on Sage's status page; tap a group to openNorth America2 partial
- Sage 50Partial outage
- Sage Business Cloud Accounting (NA)Partial outage
Current incidents
From the provider, latest firstCloud Services - Degraded Performance
Investigating · 13 Nov 2026, 07:40 UTC
We are aware of an issue where some customers globally are unable to access their products/services due to not receiving authentication codes via email. This is due to a global Microsoft issue that has been widely communicated. We appreciate your patience and we will let you kno…
Read the full updateSage 50 Cloud & Desktop (US) - Partial Outage
Identified · 12 Nov 2026, 16:48 UTC
Sage 50 US Cloud continues to work as expected and we are closely monitoring to prevent an ocurrence. We continue to working on a fix for the Sage 50 US Desktop version. In you are experiencing the issue you can apply a workaround with the instructions you can find in the follow…
Read the full updateSage Business Cloud Accounting (NA) - Partial Outage
Identified · 12 Nov 2026, 16:30 UTC
We have identified an issue affecting customers in Canada who are attempting to use the "Take Card Payment" functionality on sales invoices. Affected customers may see a "500 Internal Server Error" message. We are working to resolve the issue and will provide an update as soon a…
Read the full updateRemote Data Access (RDA) NA - Operational
Monitoring · 11 Nov 2026, 15:59 UTC
The service is performing as expected, and we continue to monitor it closely to prevent a recurrence.
Read the full updateLast 90 days
Each bar is one day; hover for the date90 days agoToday
Recent incidents
Cloud Services - Degraded Performance
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
DetailsCloud Services - Degraded Performance
We are aware of an issue where some customers globally are unable to access their products/services due to not receiving authentication codes via email. This is due to a global Microsoft issue that has been widely communicated. We appreciate your patience and we will let you kno…
DetailsSage 50 Cloud & Desktop (US) - Partial Outage
Sage 50 US Cloud continues to work as expected and we are closely monitoring to prevent an ocurrence. We continue to working on a fix for the Sage 50 US Desktop version. In you are experiencing the issue you can apply a workaround with the instructions you can find in the follow…
DetailsSage Business Cloud Accounting (NA) - Partial Outage
We have identified an issue affecting customers in Canada who are attempting to use the "Take Card Payment" functionality on sales invoices. Affected customers may see a "500 Internal Server Error" message. We are working to resolve the issue and will provide an update as soon a…
DetailsRemote Data Access (RDA) NA - Operational
The service is performing as expected, and we continue to monitor it closely to prevent a recurrence.
DetailsSage status: common questions
Is Sage down right now?
Yes, partly. Sage's own status page reports a partial outage, affecting 2 components. Last checked 13 Nov 2026, 07:51 UTC.
How do I check Sage's status?
This page reads Sage's official status page at status.sage.com every five minutes and shows what it says, alongside problem reports from users. You can also open the official page directly.
Why is Sage not working for me if the status looks fine?
A status page is updated by the provider and can lag behind a real fault, and some faults affect only one region, network or device. Look at the user reports on this page: if other people are reporting the same problem, it is probably not at your end. If nobody else is, restart the app or device and try another connection.
How do I report a problem with Sage?
Press the button under "Problems reported by users" that best describes what is wrong. It takes one tap, needs no account, and adds one report to the chart. Reports are counted once per visitor every 30 minutes.
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