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Is Xero down?

Degraded

Yes, partly. Xero's own status page reports degraded performance, affecting 1 component.

Xero says: "Partially Degraded Service"

Source: status.xero.comLast checked

Problems reported by users

Last 24 hours

No reports in the last hour.

24 hours agoNow

Is Xero not working for you? Tell us what is wrong:

Reports come from visitors to this page and are not confirmed by Xero. We count one report per visitor every 30 minutes and keep no record of who sent it. How user reports work

Affected components

Grouped as on Xero's status page; tap a group to open
United Kingdom - Regional Products1 degraded
  • Tax Reporting - UK VAT & MTDDegraded

Current incidents

From the provider, latest first
02:14 UTC

Global: Xero Mail - some customers may see bounced emails due to a third party issue

Monitoring · 13 Nov 2026, 02:14 UTC

We're aware that customers attempting to send emails from Xero to Microsoft email inboxes (such as Outlook or hotmail) may be receiving bounced emails. This is due to the ongoing Microsoft outage which we are monitoring. We recommend users send to alternative emails where possib…

Read the full update
10:09 UTC

UK: CIS - Error when verifying CIS contractors

Identified · 12 Nov 2026, 10:09 UTC

HMRC have confirmed there are currently known issues with the CIS verification service and you can find more information on their website https://www.gov.uk/government/publications/construction-industry-scheme-service-availability-and-issues/construction-industry-scheme-cis-serv…

Read the full update

Last 90 days

Each bar is one day; hover for the date
90 days agoToday

Recent incidents

Global: Xero Mail - some customers may see bounced emails due to a third party issue

monitoring · 13 Nov 2026, 02:14 UTC

We're aware that customers attempting to send emails from Xero to Microsoft email inboxes (such as Outlook or hotmail) may be receiving bounced emails. This is due to the ongoing Microsoft outage which we are monitoring. We recommend users send to alternative emails where possib…

Details

UK: CIS - Error when verifying CIS contractors

identified · 12 Nov 2026, 10:09 UTC

HMRC have confirmed there are currently known issues with the CIS verification service and you can find more information on their website https://www.gov.uk/government/publications/construction-industry-scheme-service-availability-and-issues/construction-industry-scheme-cis-serv…

Details

Xero status: common questions

Is Xero down right now?

Yes, partly. Xero's own status page reports degraded performance, affecting 1 component. Last checked 13 Nov 2026, 07:51 UTC.

How do I check Xero's status?

This page reads Xero's official status page at status.xero.com every five minutes and shows what it says, alongside problem reports from users. You can also open the official page directly.

Why is Xero not working for me if the status looks fine?

A status page is updated by the provider and can lag behind a real fault, and some faults affect only one region, network or device. Look at the user reports on this page: if other people are reporting the same problem, it is probably not at your end. If nobody else is, restart the app or device and try another connection.

How do I report a problem with Xero?

Press the button under "Problems reported by users" that best describes what is wrong. It takes one tap, needs no account, and adds one report to the chart. Reports are counted once per visitor every 30 minutes.

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